Receipt claiming didn't receive 4 out of 6 BTC sent. I confirmed and they still deny. What can I do?
Question
I have sent a total of 6 BTC transactions to same address and they say 4 of them didn't arrive even though it's confirmed on blockchain. How can I prove to them it's there? What can I do about it if anything? I'm sure they know it's there but for some crazy reason can someone look and tell me if it's been accepted, spent, moved or anything on there end or is that not possible? 0c54ee14569a9e11c799c7f85f8e7a9b19e828c220d19efd4a9773529fdb9cc1 14a1d0fc1f7e707abf1d980fe5d2148d19e073b4013ceaeb652eba07bb27c80c 0a5e62db50c92322f097cf88fff6ad382b0aa78579c24d92c497169b785b48bc 4895fe6f82e34a9bcd66b8db2175e0136004f2fc7ecd78a4a3cb871158924297 3 were on Trust Wallet and the last one was PayPal. Any help with this is greatly appreciated! Thank you in advance!
Answer 1
From what’s described, the confirmations on the blockchain already serve as objective proof that those transactions were successfully broadcast and included, regardless of how the receiving service displays them internally. When multiple payments are sent to the same address, issues often arise from how the recipient tracks deposits, such as minimum confirmation requirements, internal account tagging, or how they credit repeated transactions from different platforms. At this stage, the practical direction is to rely on the transaction hashes and the destination address to demonstrate that the funds reached the correct on-chain location, while recognizing that whether they are credited, moved, or spent afterward depends entirely on the receiving party’s wallet system and accounting process rather than anything you can control from your side.
Answer 2
Thank you for your response. I'm not overly smart when it comes to this sort of thing obviously. So you are saying that because it's confirmed they did receive but no way for me to prove it to them and if I did it wouldn't matter what I said anyway? Or possible they can't find it?